Shipping policy

Last updated: October 27, 2026

This policy explains how we ship orders from SmartLinkStore (https://smartlinkstore.online).

Where we ship
We ship to Bolivia and to many other countries around the world. The available countries appear at checkout. Depending on the destination, delivery times may be somewhat longer.

Delivery time
Your order normally arrives within 11 to 20 business days (Monday to Friday, excluding holidays) from the moment we confirm it. This period includes order preparation and transport. During high-demand periods such as Christmas or Black Friday it may take a few extra days; if so, we will let you know in the store.

Where we ship from
We work with suppliers who ship products directly from their warehouses abroad. If you buy several products, they may arrive in separate packages and on different days, at no additional cost.

Prices, taxes and duties
Prices are in United States dollars (US$). They do not include the import taxes or customs duties of your country. If your country charges them, they are paid by the buyer at customs or on receiving the package; if we know in advance, we will tell you before you pay.

Shipping costs
Shipping is free on all orders.

Tracking
When your order is dispatched, we will send you an email with the tracking number. It may take between 24 and 72 hours to show the first updates.

Delays and issues
If your order exceeds the maximum delivery time, write to us at smartlinkstore86@gmail.com with your order number and we will check with the carrier. If you do not receive it within the agreed time, you may give us a reasonable additional period and, if it still does not arrive, cancel the order and recover everything you paid. If the package is lost or arrives damaged, we will send you another one or refund your money, at no cost to you.

Delivery address
Check the address carefully before paying. If you make a mistake, write to us as soon as possible: if the order has not yet been dispatched, we will correct it. If the package comes back because the address was incorrect or because it could not be delivered after several attempts, we will offer to send it again, with you paying for that new shipment, or to refund the order minus the shipping costs.

Contact
For any questions about your shipment, write to us at smartlinkstore86@gmail.com.